The University of Tennessee, Knoxville

Office of Information Technology


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Contact the OIT HelpDesk

The HelpDesk often receives questions that are outside of the scope of OIT services. Before you submit your request, please check this list of contact information that we have prepared for other popular question areas to see if your question might need to be directed to another point of contact.


No outstanding issues with IT services are known at this time. For updates, click the image above to visit the IT System Status page.

Use the following form to contact OIT with any questions that you might have about email, computers, the UT network, or other OIT services. You can also contact us by phone at (865) 974-9900 or at the Walk-In HelpDesk.

Contact Form For IT & Computing Issues

If you do not have a Net ID or do not know your Net ID, please enter guestmail in the Net ID field.

Because we will correspond with you via email, please use an email address that you can access.

First Name*:
Last Name*:
Net ID*:
Email*:
Phone number*:

*All fields are required.

Question / Description of Problem

Please do not include sensitive information such as Social Security Numbers or passwords in your message.

Is this a question about email, computers, the UT network, or other IT services?:
If you are having problems with your computer, please note below if your computer is your personal computer or if it was provided to you by the University.
 

The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System