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OIT HelpDesk

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No outstanding issues with IT services are known at this time.  Visit the IT Traffic Center for more information.

Contact the OIT HelpDesk

Questions for Other Departments

The HelpDesk often receives questions that are outside of the scope of OIT services. Before you contact the OIT HelpDesk, please check this list of contact information that we have prepared for other popular question areas to see if your question might need to be directed to another point of contact.


OIT HelpDesk Contact Form

Use the following form to contact OIT with any questions that you might have about computers, the UT network, or OIT services. You can also contact us by one of the other methods listed on the right.
Please do not include sensitive information such as Social Security Numbers or passwords in your message.

All fields are required.
First Name:
Last Name:
Net ID*:
email**:
Phone number:
Question / Description of problem:
*If you do not have a Net ID or do not know your Net ID, please enter guestmail in the Net ID field.
**Because we will correspond with you via email, please use an email address that you can access.

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HelpDesk Announcements

New Wireless Networks are Available, Nomad to be Retired!
December 16, 2009
Start using the new wireless networks now to avoid a disruption in your wireless service!
On February 3rd, OIT will retire the legacy wireless ...
Read more

Contact the OIT HelpDesk

You may contact us in one of four ways

phone Telephone HelpDesk:
  (865) 974-9900

deskWalk-In HelpDesk:
  Commons South,
  2nd Fl. Hodges
  M-Th 9-9, F 9-4,
  Sun 4-9

formHelpdesk
Contact Form:
  HelpDesk Contact Form

deskStudent Computer Support Service Center:
  Commons South,
  2nd Fl. Hodges
  Open M-F 9-4