Skip to Main Content

The University of Tennessee

OIT HelpDesk

Frequently Used Tools:




Remedy System Information

Please Note: The Remedy system is unavailable every day from 2:15 to 3:45 AM for regular maintenance.

Current Remedy Announcements


No Announcements Currently Posted.

Remedy Logo

OIT Remedy
Administration Team

Chris Reardon
Rose Parker
Sarah Boatman

Phone: 865-974-9600
Email: remedy@utk.edu

HelpDesk Announcements

Student Assistant Position Available
September 15, 2008
The OIT HelpDesk is now hiring undergraduate Student Assistants.

Applicants should be self-motivated, possess good customer service and ...
Read more


Graduate Assistantship Available
October 27, 2009

Customer Technology Support has an opening for a Graduate Assistantship to work in t...
Read more


Contact the HelpDesk

You may contact us in one of four ways

OIT HelpDesk:
   (865) 974-9900
   Open M-F 8-5
OIT Computer Support Service Center:
   Commons South, 2nd Fl. Hodges
   Open M-F 9-4
Walk-In HelpDesk:
   Commons South, 2nd Fl. Hodges
   Open M-F 9-4
Online Email Form:
   HelpDesk Contact Form