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The University of Tennessee

OIT HelpDesk

Frequently Used Tools:




Remedy System Information

Please Note: The Remedy system is unavailable every day from 2:15 to 3:45 AM for regular maintenance.

Current Remedy Announcements


No Announcements Currently Posted.

Remedy Logo

OIT Remedy
Administration Team

Chris Reardon
Ashley Jarrell
Rose Parker
Lynn Sterling

3rd Floor Dunford Hall
915 Volunteer Blvd.
Knoxville, Tennessee 37996
Phone: 865-974-9600
Email: remedy@utk.edu

HelpDesk Announcements

Student Assistant Position Available
January 4, 2008
The OIT HelpDesk is now hiring undergraduate Student Assistants.
Applicants should be self-motivated, possess good customer service and ...
Read more


Contact the HelpDesk

You may contact us in one of four ways

OIT HelpDesk:
   (865) 974-9900
   Open M-F 8-5
OIT Computer Support Service Center:
   Commons South, 2nd Fl. Hodges
   Open M-F 9-4
Walk-In HelpDesk:
   Commons South, 2nd Fl. Hodges
   Open M-F 9-4
Online Email Form:
   HelpDesk Contact Form